Smart Recovery 1
Privacy Policy
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IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Smart Recovery 1 (“we,” “us,” or “our”) does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data is kept strictly confidential.
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1. WHO WE ARE
This Privacy Policy describes how and why Smart Recovery 1 (“we,” “us,” or “our”) may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), including when you:
• Visit our website
• Contact us by phone, email, or SMS
• Engage with us for services, support, or inquiries
Contact Information:
Smart Recovery 1
📧 Email: [email protected]
📞 Phone: +1 973-248-7483
If you do not agree with our policies and practices, please do not use our Services.
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2. SUMMARY OF KEY POINTS
• We do not process sensitive personal information.
• We do not receive information from third parties.
• We process your information only for legitimate business purposes.
• We do not sell or share personal information with third parties.
• We implement reasonable security measures to protect your information.
• You may request access, correction, or deletion of your personal information at any time.
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3. INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us when you contact us or use our Services.
Personal Information May Include:
• Name
• Email address
• Phone number
• Physical address
• Payment information (if applicable)
• Communication preferences
• SMS opt-in records and timestamps
Non-Personal Information May Include:
• IP address
• Device information
• Browser type
• Website usage data
• Cookies and tracking data
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4. HOW WE USE YOUR INFORMATION
We use your information to:
• Provide and improve our services
• Process transactions and payments
• Communicate regarding inquiries, appointments, or service updates
• Maintain records of consent and communication preferences
• Prevent fraud and ensure security
• Comply with legal obligations
We only process information when we have a valid legal basis to do so.
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5. SMS MESSAGING & COMPLIANCE
Text Message Terms & Conditions
By opting into SMS messaging from Smart Recovery 1, you agree to receive text messages related to:
• Service updates
• Appointment reminders
• Customer support
• Important account notifications
Opt-In Consent
• Messages are only sent after explicit consent.
• We maintain timestamped records of opt-in actions.
• We comply with the Telephone Consumer Protection Act (TCPA).
Opt-Out Instructions
• Reply “STOP” at any time to cancel.
• You will receive a final confirmation message.
• No further messages will be sent unless you opt in again.
• All opt-out requests are processed within 24 hours.
Help & Support
Reply “HELP” for assistance or email: [email protected]
Carrier Notice
Standard message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
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SMS DATA PROTECTION STATEMENT
• No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
• Information may be shared with subcontractors strictly for support services (e.g., customer service).
• Text messaging opt-in data and consent records will never be shared.
• We implement strict data protection measures to safeguard SMS records.
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6. COOKIES & TRACKING TECHNOLOGIES
We may use cookies and similar technologies to enhance website functionality and analyze usage patterns.
You may disable cookies through your browser settings, though this may affect website functionality.
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7. HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only as long as necessary to:
• Provide services
• Fulfill transactions
• Maintain legal compliance
When no longer required, we securely delete or anonymize data.
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8. HOW WE PROTECT YOUR INFORMATION
We use reasonable organizational and technical safeguards to protect your information.
However, no electronic transmission or storage method can be guaranteed 100% secure. You use our Services at your own risk.
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9. YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent
• Opt out of marketing communications
To exercise your rights, contact us at:
📞 +1 973-248-7483
We will respond in accordance with applicable data protection laws.
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10. DO-NOT-TRACK FEATURES
We currently do not respond to browser Do-Not-Track (DNT) signals. If standards change in the future, we will update this policy.
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11. UNITED STATES PRIVACY RIGHTS
If you are a resident of California, Colorado, Connecticut, or Virginia, you may have additional rights under state privacy laws, including:
• Right to access
• Right to deletion
• Right to correction
• Right to opt-out of sale or targeted advertising
We do not sell personal data.
To submit a request, email: [email protected]
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12. INTERNATIONAL USERS
Users residing outside the United States may have additional privacy rights under their local laws. We will honor applicable rights as required by law.
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13. CONTACT US
If you have questions about this Privacy Policy or how your information is handled, contact:
Smart Recovery 1
📞 +1 973-248-7483
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Consent
By using our website or services, you consent to this Privacy Policy.